Our People
Our people bring different strengths and experiences to City, but we are all united by our shared goal to drive better outcomes and exceed the expectations of our partners.
– Chris Winchester (Group Chief Executive Officer – APAC & North America)
“The supportive culture and flexible work options make City a unique and rewarding place to work. I’m grateful to be part of a team that truly values and invests in its people.”
Choo Kok Wui – HR Manager, City Facilites Management Malaysia
As City’s Human Resources Manager, my passion lies in building a positive workplace that fosters personal and professional growth. Every day, I am motivated by the opportunity to make a difference in my team members’ lives, whether it’s through supporting their career paths, encouraging a healthy work-life balance, or simply being there when they need guidance.
One of City’s values that resonates deeply with me is ‘One Team.’ I see this value in action daily, as our diverse teams work together to tackle challenges, share knowledge and support one another.
City also prioritises our development by offering extensive training programs and leadership opportunities. From soft skills workshops to technical training, we are encouraged to keep learning and growing. This focus on continuous improvement ensures that we are equipped to thrive.
“City’s investment in its people, and culture of teamwork and support makes it a good place to build a career and progress professionally.”
Yoyo Chung – Regional Cleaning Manager, City Facilities Management Hong Kong & Macau
I began my career in administration, assisting with Operations Support and providing support to teams in Hong Kong, Singapore, and Malaysia. Subsequently, I progressed in my career to become the Regional Cleaning Manager for Hong Kong and Macau.
Every day presents new challenges, from overseeing complex cleaning operations to handling pest control tasks, it is a role I truly enjoy. The value that resonates most with me is ‘Think Safe’ because in the cleaning and pest control department, maintaining a safe and healthy environment is crucial, and City empowers us to uphold high safety standards.
My efforts are always recognised, which I find fulfilling as they reinforce the value of my work and remind me why I’m here.
“At City, collaboration and growth are more than just buzzwords—they’re part of our everyday experience.”
Amelul Ariffin Bin. Abd Karim – Global Support Services Specialist, City Facilites Management Malaysia
As part of the Global Support Services team in the Contact Centre department, my role isn’t just about troubleshooting; it’s about breaking down barriers to truly understand and resolve our partners’ needs and, in turn, build a trusting relationship.
City’s ‘Can Do’ value resonates strongly with me, motivating me to always find solutions with my team for our partners. Working in our Contact Centre department requires resilience and empathy, and I’m grateful for a team that shares this approach. My team is a close-knit group, and I always feel supported by them. We are all united by shared goals, and every contribution is valued.
“Working at City has been an amazing journey, and I’m proud to be part of a team that values constant learning.”
Nurfathin Amira Binte Arman – Multi-Skill Technician, City Facilities Management Singapore
As a Multi-Skill Technician, I take pride in discovering and repairing faults across various appliances on-site, from electrical and plumbing to HVAC systems. I’m passionate about learning something new daily, and this constant growth is something I truly value in my role.
The most rewarding part of my job is the people I work with. I’m fortunate to have leaders who inspire passion and a team that shares their knowledge generously. This support helps me see new perspectives and approach challenges with confidence—especially as a female technician in a diverse field.
Ensuring safety and compliance is at the heart of what I do, and knowing my efforts make a difference for both my team and our partners motivates me every day.
City’s support for my professional growth has been incredible. They’ve provided me with training opportunities, leadership programs, and constructive feedback, all of which have helped me grow in my role.
